Customer Reviews
KT
Handled claim on my homeowners policy easily and without hassle.
Handled claim on my homeowners policy easily and without hassle.
—Keith T
We love Mr. Byrne and team, The staff is always professional and helpful, and
We love Mr. Byrne and team, The staff is always professional and helpful, and we always get a prompt response to any inquiries
—Anonymous
AM
Personal attention and willingness to help with claims personally instead of
Personal attention and willingness to help with claims personally instead of saying "just file online" or "Just call the 1-800 number". Personal assistance is the reason I chose and recommend Horizon.
—Andrew M
I've been with Horizon for MANY years. You answer the phone, I can talk to real
I've been with Horizon for MANY years. You answer the phone, I can talk to real people and you get back to me with the information or help requested. It's nice having an interface when it comes to handling claims and understanding what the policy really means! I also appreciate not feeling like I am imposing on your time when calling. Even though I've never met any of you in person, and there have been some staff changes over the years, no matter who I speak with I feel like my needs will be taken care of.
—Anonymous
JP
My commercial business has been with Horizon for over 16 years, Brian and his...
My commercial business has been with Horizon for over 16 years, Brian and his staff are tremendous and I highly recommend them.
—john p
Horizon Insurance services goes out of their way to get the best coverage...
Horizon Insurance services goes out of their way to get the best coverage available for the best price. The insurance staff truly care about me as a client. The are friendly, professional and accomodating.
—martha b
Whenever I have questions or concerns or needs, I always get answers from the
Whenever I have questions or concerns or needs, I always get answers from the office quickly and in the most efficient way. Recently I was returning one lease after three years of driving it and picking up a new lease and needed a new policy for the lender bank which was closing in an hour. I called the office and received the new policy within a half hour in time to drive the new lease off the lot that day.
—Anonymous
Awesome team! Thanks
Awesome team! Thanks
—Anonymous
GR
Devryn was very sweet and personable! She had everything ready to go when I can
Devryn was very sweet and personable! She had everything ready to go when I can in and made the entire process as painless as possible! Whenever I’ve had any questions they are very responsive and have been able to answer all of my questions quickly!!
—Gabrielle R
KM
I've been with Horizon for maybe 20 years and I've stayed because I can always
I've been with Horizon for maybe 20 years and I've stayed because I can always talk to an actual person when I have questions, which is increasingly rare! I feel like they are always looking out for me and trying to get me the best insurance for my needs. Highly recommend.
—Kerri M
